Interactive Patient System and Patient Engagement.
Cutting-edge communication and entertainment technology designed for healthcare environments, Healthcare Hub, powered by pCare, enhances patient and visitor experiences, augments staff capabilities, and promotes on-site amenities. Whether you need entertainment, infotainment, or engagement, Uniguest Healthcare Hub will create a world-class interactive patient care and engagement solution that will support your unique requirements now and in the future.
Transform Your Hospital with Smart, Seamless Technology
Modern hospitals are embracing digital innovation to enhance efficiency, improve patient care, and streamline operations. Uniguest Healthcare Hub provides a comprehensive technology suite designed to unify your systems, optimize workflows, and create a stress-free patient engagement ecosystem. Scalable and cost-effective, Uniguest technology can grow with your organization – maximizing ROI while reducing complexity.
Patient Room
Our Interactive Patient Systems (IPS) transforms television infrastructure into a communication hub that educates, entertains, and empowers patients, enhancing job satisfaction and efficiency for care teams.
Entryway Video Wall
Create healing environments with soothing imagery, shoutout key donors, celebrate your care team, and share important timely messages.
pCare Ambulatory
On their mobile devices, family members can access pCare Ambulatory, which provides them with information and tools to support their loved ones throughout episodes of care.
Status Boards
Clinical status boards provide staff with up-to-date information on the current status of patients throughout a unit.Â
Digital Door Signs and Vitals Board
Surface key information to providers as soon as they enter the room with Digital Room Displays.
Exam Room
Transform your staff’s clinical PC network into comprehensive teaching tools with our IPS exam room configuration.
Digital Collaboration
Comprehensive AV solutions, from conference rooms to auditoriums, are designed to help you get your message across with clarity and comfort while optimizing collaboration.
Digital Rounding
Elevate patient care and operations via digital data collection, reporting, and analysis with TruthPoint, the versatile rounding tool that monitors patient experience, validates quality and safety practices, enhances leadership feedback, and more.
Infusion Room
IPS Infusion uses the power of our Interactive Patient System to bring comfort to patients in your infusion or dialysis centers.
Digital Signage
Common area digital displays can help visitors with wayfinding and promote hospital services and special events.
Digital Menu Boards
Bring a modern dining experience to your cafeterias and promote daily specials with easy to read menu boards.
Wayfinding Kiosks
Intuitive self-service stations help all visitors navigate your facilities, reducing the non-clinical workload for staff and increasing visitor satisfaction.
Uniguest Interactive Care Technology is already driving patient engagement for many organizations…
Enhancing the Healthcare Journey with Complete Interactive Patient Care.
Our Interactive Patient Care technologies transform bedside television infrastructure into a core communication tool that educates, entertains, and empowers patients, whilst enhancing job satisfaction and efficiency for care team members.
Healthcare Hub provides seamless integration with the most popular healthcare systems, including your EHR, facilities, communications, diet, engineering, and more. Streamlining data through Hub ensures a seamless experience for patients and families, assists care staff, and maximizes your investment in critical healthcare-focused technologies.
Key Features of Healthcare Hub
- Enhanced communication throughout
- Educational and relaxation content to empower patients
- Data-driven care-flows automate pathways
- TV, on-demand movies, audiobooks, internet access and more
- Manage room lighting, heating, blinds, and many more service requests
- Real-time patient feedback
- Meal ordering with nutrition and dietary needs tracking
- Digital Whiteboards and Digital Room Displays
- Virtual Nursing and mobile device support
How we put U in the middle
Patients
Healthcare Hub elevates the overall patient experience with a wide range of convenient bedside tools during hospital stays – meal ordering, room controls, easy access to infotainment, entertainment, and multiple tools for communicating with friends, family, and care staff.
With personalized content, real-time updates, and direct access to care teams, patients feel more informed, engaged, and in control of their healthcare journey. Leading to improved satisfaction, better adherence to treatment plans, and a more comfortable hospital experience.
Care Staff
Healthcare Hub streamlines care delivery to help staff serve patients and deliver exceptional care –Â from admission to discharge. Automated careflows, and integrations with key healthcare platforms streamline working and reduce the time spent performing unnecessary or repetitive tasks, freeing care staff to focus on their patients.
Friends and Family
Healthcare Hub enables friends and family to stay informed and engaged in their loved one’s care journey. With real-time updates and secure, flexible communication, Uniguest Healthcare Hub enhances peace of mind, ensuring transparency, and fosters collaboration between patients, caregivers, and medical professionals. Strengthen this bond between patients and their support network ultimately improves health outcomes and the overall care experience.
Healthcare IT Departments
Healthcare Hub simplifies IT management within healthcare environments by providing secure, scalable, and user-friendly technology. With centralized management, real-time monitoring, and robust data security, IT admins can ensure system reliability while enhancing patient and staff experiences.
In addition, Uniguest’s digital patient care solutions reduce complexities and streamline day-to-day operations through multiple cross-platform integrations and flexible endpoint options, creating optimized workflows, improving compliance, and supporting efficient healthcare delivery.
Case Study: Moffitt Cancer Center McKinley Hospital
Moffitt Cancer Center has partnered with Uniguest to provide their end-to-end interactive patient care system for a new inpatient surgical facility, McKinley Hospital. As an NCI-designated Comprehensive Cancer Center, Moffitt is committed to enhancing the patient experience through innovative technology and seamless care.
All KLAS rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award win signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide, and winning the award nine years in a row is significant validation of an ongoing dedication to customers from pCare by Uniguest.
Uniguest guarantees patient engagement solutions that are purposefully and thoughtfully designed, and this certification further strengthens the company’s commitment to developing the highest quality systems. The HITRUST Implemented, 1-year (i1) Certified status validates that Uniguest’s pCare platform is leveraging a set of curated controls to deliver a complete security program that broadly protects against current and emerging threats.
Enhanced Patient Care with Smarter Communication
Healthcare Hub provides a suite of powerful communication tools designed to boost engagement, elevate the patient journey, and streamline workflows for care teams – reducing workload and improving efficiency to drive better outcomes for all.
A Complete IPS to Accompany Patients on their Healthcare Journey.
Our Interactive Patient Systems transforms television infrastructure into a communication hub that educates, entertains, and empowers patients, enhancing job satisfaction and efficiency for care teams.
In addition to offering leading technology, Healthcare Hub provides seamless integration with the most popular healthcare systems, including your EHR, facilities, communications, diet, engineering, and more. Streamlining data through Hub ensures a seamless experience for patients and families, assists care staff, and maximizes your investment in critical healthcare-focused technologies.
Digital Whiteboards
Digital Whiteboards not only keep your patients better informed, they deliver time and cost savings for your care team. With rising demand for complex care, a need to improve efficiency of service, and an over-arching aim to improve patient outcomes the Digital Whiteboard could be your best investment choice.
Digital Room Displays
Digital door signs communicate key information, such as name, risks, allergies, and more, to the care team, helping improve patient and family safety, quality, and experience.
Telehealth Virtual Nursing
Elevating virtual family visits, remote interpreter services, and virtual EHR-connected rounding and care team consultations. Healthcare Hub’s Telehealth technology utilizes patient bedside TVs, eliminating the need to spend on extra equipment, lowering deployment costs, and increasing overall ROI.
- Family – Â Enables patients to video chat with loved ones via the existing Uniguest TV system; no staff is needed, and friends and family can check in, even if the patient is asleep.
- Clinicians – Providers can remotely access patient rooms with one click from the EHR, improving efficiency.
- Virtual Care – Secure, HIPAA-compliant virtual consults with scheduling, reminders, consent capture, and automatic EHR documentation – all integrated with interactive patient TV.
- Translation – Instantly access remote interpreters without extra hardware, ensuring clear communication for caregivers, physicians, and nurses.
TruthPoint Digital Rounding
Uniguest’s TruthPoint is a comprehensive performance improvement platform that streamlines patient rounding, data collection, service request management, and feedback analysis. Designed for use on mobile devices, TruthPoint enhances patient care by integrating seamlessly with EHR and communication systems, promoting best practices, and enabling real-time service recovery.
60% increase in completed rounds
80% reduction in time spent on rounding activities
97% decrease in time spent reviewing and analyzing results
Digital Signage & Wayfinding
From helping patients and families navigate hospital hallways to bringing your brand’s values to life, Uniguest Healthcare Hub’s cloud-based Digital Signage and Wayfinding solutions provide timely information—offering comfort and control with every step.
- Promote key donors and facilities
- Celebrate your care team
- Self-service kiosks help visitors navigate your facilities
- Waiting room information and infotainment
- Transform cafeterias with dynamic digital menus
- Create healing environments with soothing imagery
- Provide key information – travel updates, weather, parking locations, and more
Partnering with industry leaders.
Uniguest Healthcare Hub collaborates with the best in the industry. Our flexible technology integrates seamlessly with many healthcare-focused platforms, including the most popular Electronic Health Record (EHR) platforms. Ensuring a single pane of glass for critical patient information and saving care staff time through synchronized data.
Why Uniguest?
We have a wealth of experience delivering digital signage and digital engagement technologies across the globe, in every kind of environment for every level of budget. We know how to deliver in education, we know your pains and challenges and work with you throughout the process to ensure you hit the ground running. Backed up by a huge development and support team, our solutions evolve, are innovative and future friendly.Â
Security
Your information security is our top priority with each and every new product we develop.
Service
Our team of Service experts is here for you every step of the way, while our UCrew Support team is available 24/7/365 to resolve any issues.
Solution
We provides a seamless one-stop-shop experience for all your campus technology.
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